State Farm® Insurance Agent Mike Heitman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Smith
November 11, 2025
"Fast service updating my policy"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Steve Welbourne
November 10, 2025
"Bill was extremely friendly and attentive to my questions and concerns. I would highly recommend him as a caring salesman. Thank you!"
"Steve, We very much appreciate your positive remarks. Our State Farm Agency is fortunate to have Bill as a team member. Please continue to recommend Bill and our Agency to others. Thank you!"
Jonathan Ho
November 7, 2025
"Rachel S. was friendly and dependable when I tried to get my renter's insurance."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ashley Selby
November 4, 2025
"I couldnt get auto insurance which would have been convenient. But the associate was great!"
"Ashley, thank you for taking time out to give our State Farm Agency a review. Our team member who worked with you, and you mentioned, continues to provide the Good Neighbor State Farm service to our clients. She enjoyed getting to know you and trying to help with your insurance needs."
David Keithley
November 4, 2025
"Awesome agent!!! Thanks Mike for all you do!"
"David, I very much appreciate your review and very positive comments. Thank you, and also, thank you so much for your loyalty, support, and continuous business relationship in regards to the Mike Heitman Insurance Agency here in Osage Beach, Mo. "
Rodney Perry
October 22, 2025
"Friendly easy to work with glad we stopped by."
"Your very positive review is appreciated and important to our Mike Heitman Insurance Agency. Friendly and easy service is what we try our best to give all of our State Farm policyholders."
Joyce Lamping
September 23, 2025
"Not only is Mike Heitman an excellent representative of State Farm, but his staff, specifically Kathleen, is phenomenal!"
"What great compliments. And yes Kathleen is excellent in the important role she provides to our customers. Thank you so much for taking the time to recognize our State Fram Agency here in Osage Beach, Mo. "
Donald Ludwig
September 17, 2025
"Superior service every time we engage in matters concerning insurance."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Phyuck Yiu
September 12, 2025
"I wish I had more hands, I would give Mike Heitman and State Farm FOUR THUMBS DOWN !"
Daniel Jay
September 12, 2025
"If you have a homeowners policy with State Farm then you should get a separate policy for your roof! State Farm won’t pay to fix your roof and the local agent won’t help you either!! An EF2 tornado hit my home directly and State Farm offered a pitiful amount to fix a 3-year old architectural shingle roof. Mike Heitman, my local agent, has handled my homeowners insurance for 15 years but unfortunately for his office at Lake of the Ozarks, that will be coming to an end soon! Sorry not sorry!"
"I believe you are referring to a different agency. If assistance is needed, please contact the agency you are with or contact our office, or State Farm Corp. "
Daniel Bradley
September 9, 2025
"I had a wonderful experience working with Rachel Stroschein. I am new to the area, and she was very helpful in getting me quotes, setting up services, and providing helpful information about the area. She was very personable and went out of her way to provide the most help for me. I would recommend anyone looking for friendly, caring service to work with Rachel."
Gary Acton
June 5, 2025
"Todd whent above and beyond working with me. He was very patient , and very knowledgeable. It was a pleasure working with him!"
"Thanks so much! And yes Todd is a great asset to our Agency Team."
Ashley Wilkins
April 26, 2025
"Rachel was amazing! She helped me switch my auto insurance and get renters insurance all for $200 less a MONTH than my old insurance!!! Thank you so so much!"
"Ashley, thank you so very much for your review and positive remarks. Yes Rachel continues to lead our Mike Heitman, Agency and is a great office manager. Glad to have you onboard and save with bundling!"
Mary Wilkin
April 18, 2025
"Their office has caused me more headaches in the last couple months than ever. I've been a customer for 10 years or more and never had such terrible service."
"We continue to have service problems with this client due to lack of premium payments for the insurance coverage!."
Steven Lynch
March 13, 2025
"Excellent, accurate, fast and friendly service. Very impressive agency!"
"Our State Farm Agency continues to give the best service possible. We are glad you had a great experience with our Mike Heitman Agency."
Linda Tufts
March 4, 2025
"I have been with Mike Heitman's State Farm office since moving to the lake in 2018. Terri Wells is my main point of contact in the office. She knows her stuff and is very responsive to my questions, which seem to by many! Terri and all the staff provide great service, always with a smile. I highly recommend Mike, Terri and staff at Mike Heitman State Farm Insurance in Osage Beach!"
"Linda, We feel honored to receive such praise regarding our State Farm Agency and Team. And "yes" Terri is an exceptional part of our team. Thank you for your review!."
Raven Winters
January 29, 2025
"I dealt with Todd and he was very kind and helpful answered all my questions I have and I decided to give his company my business.. very helpful and patient great experience.."
"Thank you for your positive remarks. Todd continues to be an important team member within our Mike Heitman, State Farm Agency!"
DK 87
January 29, 2025
"Rachel was very knowledgeable and professional, got things done way faster than I expected she was a delight!"
"Thank you for your positive remarks. Our team at Mike Heitman-State Farm take pride in our professional service and care for our client's needs. We appreciate the opportunity of servicing your personal insurance."
Daisie Reinhart
January 21, 2025
"Todd was amazing! Such an easy experience!"
"We so appreciate your remarks and glad your experience at our Mike Heitman- State Farm Agency was so amazing. Todd is a great sales representative in our Agency."
Kate and Rael Deegan
January 18, 2025
"Bill is a wonderful agent one of the most professional insurance agents I’ve had the pleasure of working with. I have never felt pressured to make any decisions I don’t want to and he has been able to help me in more ways then one! 10/10 highly recommend his service"
"Bill who has been a sales rep. for the past few years continues do a really good job for our customers and our Mike Heitman, State Farm Agency here in Osage Beach, Mo. "
Hunter Glynn
January 8, 2025
"Great agency. Todd is awesome and very helpful."
"Hunter, thanks for the review. I am glad Tyler was able to assist you with your insurance needs! We appreciate your business!!"
Arthur Scroggins
November 8, 2024
"Made my switch to state farm easy. Todd was real helpful with all my questions"
"Thank you for allowing our Mike Heitman State Farm Insurance Agency to service your insurance needs. This is another example of the outstanding service our agency provides to all of our policyholders (which we are proud of). Todd continues to be a great team member and helpful in servicing policyholders. Thank you for your review! "
Mary Grosskop
October 22, 2024
"I am very pleased with working with State Farm Insurance as my insurance company for everything that I need insurance on. They are always courteous, friendly and willing to help however they can. Their response time to answering a question that I may have is outstanding. I would recommend them to anyone to give them a try for your insurance needs."
"We, here at Mike Heitman State Farm Agency, so much appreciate your positive comments regarding our service. Also thank you for recommending and referring us to others."
Jesse Millsap
September 4, 2024
"Todd was more than helpful. Straight to the point. Courtesy and professionalism with a heavy hint of politeness. Thoroughly impressed"
"Jesse, thank you so much for your time and review. Yes...Todd is always well liked by our customers and is exceptional "one on one"! Todd's professionalism is one of his best traits and our clients are positive with the feedback received."
Vicki Korenak
June 14, 2024
"Great Customer Service"
"We appreciate your positive comments regarding our Mike Heitman-State Farm "Great" service. Thank you for your business with our Agency! "